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SHIPPING AND REFUND POLICY
We have a 14-day return policy, which means you have 14 calendar days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at [email protected].
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom made order items cannot be returned, since they are tailor-made for your requirements.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We do not ship to certain countries and PO boxes.
For more info. contact us for clarifications, [email protected]
– Readymade items will be shipped within 3 business days.
– For custom orders, processing time may vary 1-5 weeks
– Standard international shipping delivery takes 25-40 days.
-Do not hesitate to contact me for a price quote if you want express shipping or if you have any other questions.
We do not accept returns, all packages are carefully packaged for international shipping.